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"The Cellar Door"does everything to make the customer's online experience easy. As well as online purchasing, you can track the delivery of your wine from order date to it's arrival at your door.
The following terms and conditions govern your wine purchases with The Cellar Door s.r.l. (hereafter TCD) website.
The customer accepts these conditions on behalf of all the parties involved in the purchase.
Any order made will be considered an offer to purchase;
no transaction will be concluded between the customer and TCD until we:
  • will confirm the order, together with reference number by email;
  • will receive full payment for the order.
After having completed a purchase it is the responsibility of the customer to check his email for the confirmation from TCD.
TCD assumes no responsibility for unread emails or customers declaring to have received confirmation with delay.
TCD uses an automatic email system; as soon as an order is received an email confirmation is sent to the address used by the customer; the average time for this is 10 minutes. If the customer does not receive any confirmation he shall contact us immediatley writing to info@thecellardoor.it, so that the confirmation will be sent again by email, fax or standard mail.
PAYMENT
Full payment is due by the date stated on every order and should be made via the website by credit card.

Payment Terms & Conditions
Payment must be made by Credit Card on completion of the order. Prices will be displayed in the currency selected by the customer.
DELIVERY
During the purchase/packing/shipment processes it will be possible to check the status of the purchase by inserting the email address and order number directly on the website. When an order is made the customer will receive the tracking ID of the delivery by email. Customers can use this ID to check the delivery status of the shipment.
Please note, the Cellar Door will, in no circumstances, be held financially responsible for any additional costs when importing wines into foreign countries, by a Customs Department or any other local authority.
MODIFICATIONS E CANCELLATIONS
Modifications and/or Cancellations are possible only if communicated before the shipment of the order has started. Cancellations will be subject to a 25? penalty to cover expenses. Customers can modify their shipment and additional debits or credited will be advised at the time.
CONTENTS
TCD will inform the customer about new products and services of the Cellar Door if the customer has already agreed to be included in our updates.
This information will be sent directly by TCD or, on his behalf, by third party companies. Further information about our promotional efforts is available by emailing info@thecellardoor.it.

The content of this website may be subject to modifications at any time without warning. The Customer understands that TCD will carry out every reasonable effort in order to keep the information received from our suppliers up to date. It is reccomended to read the '"Privacy" section of our website including directive D.L.vo 196/2003 and the security conditions, which are included in these general conditions.
LAW
All orders are subject to italian law and any related controversy will be at the exclusive competence of the Foro di Pescara.
The confirmation of the purchase and the agreement to our terms & conditions constitute a contract between the customer and TCD.
All the conditions here written are to be considered valid for any order made by the customer thorough the TCD website.
If you need any further information please do not hesitate to contact info@thecellardoor.it.

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CALL CENTER: 0039 085 6921659 * 10am-12am , 4pm-7pm CET (GMT+1), Sat: 10am-12am CET (GMT+1)
E-MAIL: info@thecellardoor.it
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Red & White wine direct from the vineyards of Italy

The Cellar Door is an Italian company selling red & white wine directly to the consumer at low rates direct from the vineyards of Italy. We bring the finest wines of Italy directly to your door. Embracing all aspects of the wine world, join our messageboards and read our Food guide to enjoy the world of wine to the fullest.