Q.  Do you deliver to my Area?
A.  The Cellar Door delivers to all mainland Europe and the UK.

Q.  What are the delivery costs?
A.  Before you proceed to checkout you will be advised of the delivery costs. The more wine you buy the less the delivery cost.
     Please click here for a list of delivery costs to your country.

Q.  How quickly can you deliver?
A.  99% of all orders will reach our customers within 3 days.

Q.  What happens to the wine if noone is home to receive it?
A.  If no-one is at home when your wine is delivered we will leave a card and reference and you must collect the wine from your nearest post office.

Q.  What does TO BE RECEIVED mean?
A.  A product has this status when there are no more bottles in our warehouse and we are waiting for the delivery from the producer.

Q.  Are we sure that the bottles wont to be damaged during the transport?
A.  The Cellar Door sends the bottles in anti shock boxes, ensuring a safe delivery. No additional fee is required for the packaging.

Q.  Is it possible to add a wishes message in the box?
A.  Yes of course, just reporting the message you want to send inside the field note when checking out.

Q.  Is the quality of the wines warranted?
A.  All our wines have a detailed sheet where you can find the official classification (IGT,DOC,DOCG) as reported on the labels of the bottles we send.

All credit card payments, in Euros or Sterling, must be made with a valid Mastercard or Visa.
Customers may also choose to pay by bank transfer.

Our pricing policy has two aims:
1) To provide best Italian wines at the lowest price to our costumers. As the Cellar Door specializes in Italian wine only, we can bring you selected wines at the lowest possible prices. The customers saves because of our buying power.
2) To try to absorb the delivery costs so our customers can buy more quality wine rather than pay for delivery costs. Every purchase will receive a delivery discount, the more you buy - the cheaper the delivery costs.